Contactless Payments

Spot, Tap, Go

Fast, secure, contactless payments

VISA® Debit cards from BankNewport are accepted wherever the contactless symbol is displayed.

contactless-steps

What to Know About Contactless Cards

What is a Contactless payment? +

Contactless payments use short-range wireless technology to make secure payments between a contactless card or payment-enabled device and a contactless-enabled checkout terminal. Customers can tap their card near the Contactless Symbol and their payment is sent for authorization. 

How do I know if my card is equipped with Contactless technology? +

Simply look for the Contactless Indicator on the front of your card.

Where can I pay with a Contactless enabled card? +

You can use your Contactless card anywhere you see the contactless payment symbols. This includes:

  • Fast food restaurants
  •  
  • Gas Stations
  •  
  • Convenience stores
  •  
  • Pharmacies
  •  
  • Stadiums
  •  
  • And more!
How do I pay with a Contactless card? +

When you are ready to check out, you can simply tap your card at the enabled terminal. The card should be within 1-2 inches of the terminal; however some terminals function best if you tap the Contactless enabled card to the terminal itself.

How long should I tap? +

You only need to hold your card to the terminal for 1 or 2 seconds.

Is tapping safe? +

Contactless payments offer the same security as EMV Chip transactions. 

Can I use my Contactless card in my digital wallet? +

Yes, if you add your Contactless card to your digital wallet, you can tap to pay anywhere you see the Contactless Symbol displayed.

Why should I use Contactless payments? +

Contactless payments are fast, simple and secure! A Contactless card offers:

  • Convenience: Merchants across the U.S. are increasingly able to accept Contactless cards for payment.
  • Protection: When you tap to pay, your card has the same advanced encryption and safeguards as the chip on your card.
What if I don't want to or can't tap to pay? +

You can still transact by swiping or inserting your card at check out. We've simply added Contactless payments as a new, easier way to pay.

Do I need to request a Contactless card or will BankNewport send one to me? +

New consumer debit card customers and current customers who are reissued a card will receive a card with the Contactless feature.

Can I get a card without the Contactless feature? +

We no longer offer cards without the Contactless feature. Please note that you can continue to insert or swipe your card in chip-enabled terminals.

Are there any additional fees for the Contactless card? +

No, the Contactless feature is included at no additional cost.

How do I use my card to make a purchase over the phone? +

Using your Contactless card to make a purchase over the phone or online is the same process you would use for a chip card. Simply provide your card information to authorize the purchase.

How do I prevent the wrong card from being charged? +

If you have more than one Contactless card in your wallet, you should remove the specific card you would like to use rather than tapping your wallet against the reader.

Can I unknowingly make a purchase if I am in close enough proximity to a contactless-enabled checkout terminal? +

No. Contactless technology requires the merchant to first initiate the payment, and the contactless card must be held in close proximity (1 -2 inches) to the terminal for a transaction to take place.